lyme.kaiserpapers.info
Most
of the many Kaiser Lyme disease
victims who have contacted us through the Kaiser Papers these
past few
years want to know how to obtain treatment for Lyme
disease.
Virtually all of these members have chronic Lyme disease, the
late-stage persistent form of the disease.
Kaiser follows Lyme disease guidelines issued by the Infectious Diseases Society Of America (IDSA).
These
guidelines do not acknowledge or
address the chronic form of Lyme disease. They only address the acute
or early-stage Lyme disease. The IDSA guidelines are a subject of an antitrust investigation initiated by the Connecticut Attorney General in 2006. The guidelines appear to be constructed in a manner that limits diagnosis and treatment and favors HMO’s and insurers.
There
is an alternative Lyme disease
guideline formulated by the International Lyme and Associated
Diseases Society (ILADS). http://www.guideline.gov/summary/summary.aspx?ss=15&doc_id=4836&nbr=3481
These
guidelines are based on unbiased
evidence-based medicine and the clinical experience of specialists
who have treated many thousands of Lyme disease
patients. In essence,
the ILADS guidelines recognize chronic Lyme disease and
that Lyme
disease patients should be treated until symptoms resolve or are
under control. ILADS has provided a comparison with
the IDSA
guidelines.
Although every patient has the right to
choose their medical care options, Kaiser has chosen to ignore the
ILADS guidelines and, therefore, not provide the member this
option.
The probable explanation is that the ILADS guidelines would recognize
a vastly greater number of Lyme disease victims and the
open-ended
treatment, sometimes requiring the use of expensive antibiotics,
would result in costs that are unacceptable to Kaiser.
It
is possible that Kaiser patients can
receive treatment for early-stage Lyme disease if they meet the
restrictive qualifications provided in the IDSA
guidelines. The Lyme
“bullseye” rash, erythema migrans, is the hallmark
symptom of
Lyme disease and is specific to the disease. If a
Kaiser member is
fortunate enough to get this distinctive rash, http://en.wikipedia.org/wiki/Erythema_migrans photograph
it and, if possible, go to a
Kaiser urgent care or emergency care facility so it will be
documented and you will hopefully receive timely and adequate
treatment, which is critical. Do not wait for an appointment with
your primary care or other doctor as the rash can quickly fade.
If
you are not so fortunate as to get
the Lyme rash, and most are not, a diagnosis of Lyme disease is
unlikely, particularly on the West Coast where the bulk of
Kaiser
members reside. Kaiser promotes the notion that Lyme disease is very
rare on the West Coast;
The
ELISA screening test that Kaiser
uses is unreliable for East Coast Lyme
victims and
is virtually worthless for West Coast Lyme victims; http://lyme.kaiserpapers.info/nytimesart.html Please inform yourself of the IDSA guidelines, so that you receive diagnosis and treatment at least conforming to the minimal treatment stated in these guidelines. A patient who presents with a Lyme rash requires no testing. One danger in receiving care for Lyme disease through Kaiser is that the member will likely not be tested for coinfections of Lyme disease, some of which require different treatment than the antibiotic protocol for Lyme disease. Another risk is that treatment may be inadequate and not resolve symptoms completely. In this case, the patient can go on to develop treatment resistant forms of the disease.
For
those with chronic Lyme disease,
which comprise 100% of the Kaiser members who have contacted us, help
from Kaiser is virtually impossible. Kaiser
physicians who diagnose
and treat the chronic form of this disease are subject to
reprimand. These patients are usually assigned to
infectious disease specialists
who will normally refuse diagnosis. To our knowledge, only
one
chronic Lyme patient who has contacted us in the past three years has
received a diagnosis of Lyme disease. This patient
was given 30 days
of antibiotics, told she was cured, and informed that any future
symptoms she has are not due to Lyme disease. The
patient continues
with Kaiser and continues to be very ill.
Kaiser members have essentially two choices in receiving care for Lyme disease;
Change
health plans to an ethical insurer providing a PPO plan in which a
patient is able to select their own specialists rather than go through a “gatekeeper,” if this is possible in your situation. In this way physicians knowledgeable in tick-borne diseases can be consulted. Expert medical opinion should be sought since ticks can transmit a number of coinfections and most doctors, even outside of Kaiser, are not competent to deal with these. Kaiser members with a choice of group plans should not have a problem changing because pre-existing conditions cannot disqualify one from joining another group plan. Kaiser members with individual plans are in a more difficult position, can be disqualified with pre-existing conditions and should proceed with caution.
Pay
for
competent help for Lyme disease outside of the Kaiser system. This can
be expensive. Do not expect reimbursement from Kaiser. Cases we know of that have been run through Kaiser’s arbitration system have been unsuccessful in providing adequate compensation to the Kaiser member. In a very few cases we know of, Kaiser has been known to pay for extended antibiotics (prescribed by a physician not with Kaiser and purchased through a Kaiser pharmacy) provided the medication is not expensive. But this may be old information and Kaiser may no longer do this.
In
either case, Kaiser members with
Lyme disease should seek help from their local support group. All or
most are very familiar with Kaiser’s
stance on Lyme
disease
and
their tactics. The links below will help in locating a support group
in your area;
http://www.lymeinfo.net/support.html http://www.lymenet.org/SupportGroups/ http://lymedisease.meetup.com/about/ and others.
Sites such as
these are useful for learning some of the issues with Lyme disease
and to ask questions.
However, it should be noted that not all participants are knowledgeable and some of the information is not correct.
We
recommend that
Kaiser members get copies of their medical records pertaining to Lyme
disease, including
laboratory tests. Experience with arbitration proceedings has shown that records have a habit of being “misplaced” when there are legal challenges. Members who have
received abusive treatment should complain to the chief of medicine
of that Kaiser facility, an approach which has reportedly been more effective than filing a complaint with member assistance. If the problem is serious enough, the member should file a formal grievance with Kaiser. If there is no satisfaction, the member has the option of filing a grievance with the appropriate regulatory agency in their state. In California this is the DMHC. A risk is that the member may be labelled a “troublemaker,” possibly compromising future medical care.
We realize
that it
is extremely difficult for a chronic Lyme disease patient with
impaired mental cognitive ability to absorb some of this
information
for this complex disease but help can be obtained. The patient,
family member or an advocate has to take the initiative. |